Buddy: The Reception Robot Redefining Customer Experience
Use Case
Buddy: A Revolutionary Welcome for Hospitality and Events
With Buddy, Blue Frog Robotics is redefining reception in hotels, businesses, and public spaces. Thanks to its emotional AI, Buddy transforms every interaction into a unique experience. From 24/7 reception to appointment management and telepresence feature connecting with staff member, Buddy becomes a true ambassador for your brand, adding a human and innovative touch to each exchange.
A Human and Connected Reception Robot
Imagine a reception where every interaction is warm and empathetic. With generative AI, Buddy establishes an instant emotional connection with your visitors. It can answer questions, guide guests, and even provide personalized recommendations to enhance their experience. This approach transforms your reception into a space of hospitality and innovation.
An Immersive and Interactive Experience for Hotels
In the hospitality sector, Buddy offers multilingual reception, available 24/7, facilitating guest arrivals and check-ins. With its intuitive interface, it provides personalized recommendations for local activities and hotel services, creating a unique relationship between guests and the establishment.


How CIC Hospitality Redefined Customer Experience with Buddy
Buddy made its debut at the Aiden by Best Western hotel chain operated by CIC Hospitality, to transform the customer experience.

An Optimized Welcome for Businesses
Imagine a space where every visitor is immediately welcomed by Buddy, your intelligent digital receptionist.
With automated appointment management, Buddy optimizes every interaction by sending real-time arrival notifications. Scanned badge, name entered? The concerned person is instantly alerted, offering a seamless and highly personalized welcome experience.

In an international environment, Buddy becomes the ideal assistant by adapting its communication to each visitor’s language. It’s perfect for businesses looking to automate their reception or enhance their existing teams.
The Key Asset to Energize Your Events with Innovation and Impact

Elevate your events with Buddy, the ambassador robot that captures attention at first glance! A true reflection of your brand, Buddy engages each visitor uniquely. Its attractive design, interactive personality, and unique capabilities enhance the innovative image of your events.
Whether welcoming, entertaining participants, guiding them to booths, or promoting your offerings, Buddy ensures a warm experience, transforming every interaction into a memorable moment.
Buddy at the Service of Interpreting's Events
With its engaging design and empathetic presence, Buddy, renamed KNOWI, has become the face of AI at Interpreting, an interpreting school in South Carolina. This has transformed their approach at trade shows and conferences: Buddy captures visitors’ attention and creates engaging interactions, all while enhancing the institution’s innovative image.

Experience the Future of Welcoming with Buddy
Blue Frog Robotics offers purchase and rental solutions for Buddy, tailored to your establishment’s needs. Contact us today to discover how Buddy can transform your interactions and position your business as a leader in innovative welcoming!
CONTACT
Our team is ready to support you in the adoption and use of our Buddy robots, providing you with personalized assistance. Our team is ready to support you in the adoption and use of our Buddy robots, offering you tailor-made assistance. Together, we will transform your customers’ experience through personalized and innovative solutions.
REQUEST YOUR dEmo!
Be the next to welcome Buddy to your organization and transform your customer experience! Offer them an unforgettable welcome that combines technology and conviviality. Don’t miss the opportunity to offer services at the cutting edge of innovation!